Frequently Asked Questions (FAQ) - NaijaJobPortal Help Center 2026 | Nigeria Jobs
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Frequently Asked
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Find answers to common questions about NaijaJobPortal — Nigeria's leading two-way job marketplace.

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General Questions

What is NaijaJobPortal?
NaijaJobPortal is Nigeria's innovative two-way job marketplace where employers can post job vacancies and search for qualified candidates, while job seekers can create professional profiles, browse thousands of jobs, and apply for positions across Nigeria. Owned by LonerTech LTD, we connect talented professionals with opportunities in Lagos, Abuja, Port Harcourt, and all Nigerian cities.
Is NaijaJobPortal free to use?
Yes! Job seekers can create profiles, browse unlimited jobs, and apply completely free. Employers can register and post basic job listings for free. We also offer premium features for employers including featured job posts, urgent listings, and advanced recruitment tools for enhanced visibility.
How is NaijaJobPortal different from other job boards?
NaijaJobPortal is a two-way marketplace. While employers post jobs, job seekers also create detailed profiles that attract employers directly — meaning opportunities flow in both directions. Employers find candidates AND candidates attract employers, making job searches more dynamic and successful for everyone.
Who owns NaijaJobPortal?
NaijaJobPortal is proudly owned by LonerTech LTD, a Nigerian technology company dedicated to creating digital solutions that empower Nigerians and drive economic growth. Learn more on our About page.

For Job Seekers

How do I create a job seeker profile?
Creating a job seeker account is simple:
  • Click "Sign Up" at the top of the page and select "Job Seeker"
  • Enter your name, email address, and create a secure password
  • Verify your email by clicking the link sent to your inbox
  • Complete your profile with your resume, skills, work experience, and education
The more complete your profile, the better your chances of attracting top employers!
How do I apply for jobs?
  • Browse jobs using our search and filter tools
  • Click "Apply Now" on a suitable position
  • Attach your resume and write a compelling cover letter
  • Answer any employer-specific screening questions
  • Track all your applications from your dashboard
You'll receive notifications when employers review or respond to your application.
Can employers find me without me applying to their jobs?
Yes! This is one of NaijaJobPortal's unique two-way features. When you create a complete, detailed profile, employers can discover you through our talent search even if you haven't applied to their jobs. Ensure your profile includes current skills, complete work experience, education, and achievements to maximise visibility.
What should I include in my profile to attract employers?
  • A professional photo (increases profile views by 40%)
  • A compelling professional summary highlighting your key strengths
  • All relevant skills and expertise
  • Detailed work experience with achievements, not just duties
  • Education, certifications, and training
  • Portfolio links or work samples if applicable
Can I save jobs to apply later?
Yes! Click the Save / heart icon on any job posting to add it to your saved jobs list. Access your saved jobs anytime from your dashboard to apply when you're ready.

For Employers

How do I post a job on NaijaJobPortal?
  • Create an employer account if you haven't already
  • Click "Post a Job" from your employer dashboard
  • Fill in complete job details: title, description, requirements, salary, location, experience level
  • Select job type (full-time, part-time, contract, internship)
  • Choose visibility (regular, featured, or urgent)
  • Review and click "Publish Job"
Your job will be live immediately and visible to thousands of qualified Nigerian job seekers!
Can I search for candidates directly?
Yes! Use our "Browse Talent" or "Search Candidates" feature to proactively find candidates by filtering for specific skills, years of experience, location, education level, and other criteria. You can view detailed profiles, contact promising candidates directly, or invite them to apply for your open positions.
How do I verify my company?
Verified companies get a trusted badge and higher visibility. To get verified:
  • Complete your company profile fully with accurate business information
  • Upload your CAC (Corporate Affairs Commission) registration certificate or business licence
  • Submit a verification request from your employer dashboard
  • Our team will review within 24–48 business hours
Verified employers get up to 3× more quality applications!
What's the difference between regular, featured, and urgent job posts?
Regular posts: Standard search placement — free or low-cost.

Featured posts:
  • Appear at the top of search results with a "Featured" badge
  • Receive up to 5× more views than regular posts
  • Highlighted in job alerts sent to matching candidates
Urgent posts:
  • Distinctive "Urgent Hiring" badge
  • Appear above regular posts in search
  • Ideal for positions that need to be filled quickly
How long do job posts stay active?
  • Free / Basic posts: 30 days
  • Featured posts: 30–60 days with enhanced visibility
  • Premium packages: 60–90 days
You can renew, edit, or close job posts anytime from your employer dashboard.

Account Management

How do I reset my password if I forgot it?
  • Click "Forgot Password" on the login page
  • Enter your registered email address
  • Check your inbox for the reset email (also check spam/junk)
  • Click the reset link within 24 hours
  • Create a new strong password
Still not receiving it? Contact support@naijajobportal.com.ng
I didn't receive my verification email
  • Check your spam / junk folder first
  • Make sure you entered the correct email at registration
  • Log in and request a new verification email from your dashboard
  • Add noreply@naijajobportal.com.ng to your contacts to prevent future issues
Still having issues? Email support@naijajobportal.com.ng
Can I have both a job seeker and employer account?
You'll need separate email addresses for each account type. Contact our support team at support@naijajobportal.com.ng for assistance with dual account setup.
How do I delete my account permanently?
  • Log in to your account and go to "Account Settings"
  • Scroll down and click "Delete Account"
  • Confirm you understand this is permanent and irreversible
Alternatively, email support@naijajobportal.com.ng with your deletion request.

Pricing & Payments

What does it cost for job seekers?
NaijaJobPortal is 100% free for job seekers!
  • Create unlimited professional profiles
  • Browse all job listings
  • Apply for unlimited positions
  • Save favourite jobs
  • Get discovered by employers
  • Receive personalised job alerts
No hidden fees. No premium tiers for job seekers.
How much does it cost to post a job?
We offer flexible employer pricing:
  • Free / Basic: Standard visibility
  • Featured Jobs: Top placement and 5× more visibility
  • Urgent Jobs: Priority placement with "Urgent Hiring" badge
  • Premium Packages: Multiple posts with volume discounts
  • Enterprise Plans: Unlimited postings for large organisations
Contact our sales team for current rates and special offers.
What payment methods do you accept?
  • Nigerian bank transfers (GTBank, Access Bank, First Bank, UBA, Zenith, etc.)
  • Debit cards (Verve, Visa, Mastercard)
  • Credit cards
  • Mobile money payments
All transactions are processed through trusted, encrypted payment gateways.
Are there discounts for multiple job postings?
Yes! We offer attractive package deals and volume discounts:
  • 5-job packages — 15% discount
  • 10-job packages — 25% discount
  • 20+ job packages — 35% discount
  • Custom enterprise pricing for large organisations
Contact our sales team for a custom quote.
Do you offer refunds?
Refund policies vary by service type:
  • Refunds may be available if jobs are not published due to technical errors
  • Partial refunds may be considered if you cancel within 48 hours and haven't received significant applications
  • No refunds after jobs are successfully published and receiving applications
Contact support@naijajobportal.com.ng if you have concerns about a purchase.

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