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Job Overview
Job Description
The Merchant Growth Officer (MGO) is responsible for driving the adoption, activation, and successful usage of Oya Commerce among merchants, retailers, wholesalers, and SMEs.
You will work directly in market environments and business districts, helping business owners digitize their operations, record transactions, and gain real-time insights into their sales, inventory, debt, and overall business performance.
This role is field-based, performance-driven, and focused on helping businesses become more structured, efficient, and profitable using Oya Commerce.
Requirements
- Minimum of OND, NCE, HND, or Bachelor’s Degree
- Strong communication and interpersonal skills
- Comfortable working in open markets and business environments
- Ability to use smartphones and mobile applications effectively
- Willingness to work full-time in a field-based role (8am–5pm), Monday - Saturday
- Self-motivated, disciplined, and target-driven
- Must be able to commute within Lagos (especially Balogun, Idumota, Ikeja axis)
- Prior experience in sales, field marketing, business development, customer service, or merchant onboarding is an advantage but not mandatory
- Must be comfortable working in a performance-based environment
Responsibilities
- Identify and engage potential merchants and business owners in assigned markets
- Introduce and onboard businesses onto the Oya Commerce platform
- Assist merchants in setting up business profiles, products, sales records, and customer data
- Support merchants during activation and initial usage phase
- Ensure consistent merchant engagement and daily platform usage
- Help merchants digitize existing business records (sales, debt, inventory)
- Educate merchants on how to use Oya Commerce reports and insights
- Achieve onboarding and activation targets
- Provide ongoing field support and relationship management
- Represent Oya Commerce professionally in markets and business communities
Benefits & Perks
- Performance-based earnings during probation with high earning potential
- Commission on merchant onboarding and activation
- Commission on merchant subscription renewals
- Career progression into senior roles such as Team Lead, Territory Manager, and Service Centre Manager
- Hands-on training in business development, fintech, and merchant operations
- Opportunity to work directly with thousands of real businesses
- Exposure to field operations, technology adoption, and market intelligence systems
- Fast-track growth for top performers into leadership roles
- Opportunity to be part of a mission-driven company transforming African commerce
Required Skills
About Oya Commerce
Oya Commerce is a business operating system built by Itcloser Technologies to power the next generation of African trade.
We help merchants, retailers, wholesalers, and distributors run their businesses with clarity, control, and confidence by digitizing everyday operations such as sales, inventory, customer records, debt tracking, and business performance reporting.
Across informal and formal markets, millions of businesses still operate without visibility into where money is made or lost. Oya Commerce changes that by turning daily business activity into real-time intelligence that owners can act on immediately.
With Oya Commerce, every transaction becomes insight, every sale becomes data, and every business becomes measurable.
Our platform enables businesses to:
Understand where profit is leaking
Track credit sales and recover outstanding debts
Monitor stock levels and prevent stockouts
Identify best-selling products and customer behavior
Improve staff accountability and operational efficiency
Make faster, data-driven business decisions
Oya Commerce is more than software — it is a transformation layer for commerce in Africa. Built for the realities of open markets, field operations, and fast-moving trade environments, it brings structure to informal business ecosystems without changing how people naturally work.
Through Itcloser Technologies, Oya Commerce is part of a broader mission to build scalable systems that strengthen entrepreneurship, unlock growth, and formalize commerce across Africa starting from Nigeria.
We are building the infrastructure for everyday business intelligence — one merchant at a time.
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