47+ Active Jobs in Nigeria

Results for "customer service"

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customer service
Lekki, Lagos Full Time Intermediate Customer Experience

The Supervisor will coordinate and supervise all store activities to ensure smooth operations. This includes monitoring staff performance, managing schedules, and ensuring adherence to company policies and procedures. The role involves maintaining high standards of customer service by addressing customer inquiries, resolving complaints promptly, and ensuring a positive shopping experience at all times.The Supervisor will oversee inventory management processes, including stock receiving, storage, and replenishment, to minimize stockouts and losses. They will ensure that products are properly displayed and merchandised in line with company guidelines to drive sales and enhance store appearance. Regular checks will be conducted to maintain cleanliness, organization, and safety within the store environment.In addition, the Supervisor will support the achievement of sales targets by motivating staff, monitoring sales performance, and implementing strategies to improve productivity. The role also involves preparing and maintaining accurate records and reports on sales, stock levels, and operational activities.The Supervisor will assist in recruiting, onboarding, and training new employees while fostering a positive and collaborative team environment. They will work closely with management to identify operational challenges and implement continuous improvements to enhance efficiency and customer satisfaction.…

Lagos Full Time Entry Insurance

We are seeking dynamic and customer-focused individuals to join our team as Insurance Sales Representatives. This role is ideal for candidates who are passionate about sales, relationship building, and helping individuals and families protect what matters most to them. As an Insurance Sales Representative, you will be responsible for promoting and selling a range of insurance products designed to provide financial security, risk protection, and peace of mind to clients. In this position, you will play a key role in expanding our client base by identifying potential customers, initiating contact, and presenting suitable insurance solutions based on their unique needs and circumstances. You will be expected to explain policy features, benefits, exclusions, and premium structures in a clear and professional manner, ensuring that clients fully understand the value of the products they are purchasing. Your ability to communicate effectively and build trust will be essential in helping clients make informed decisions about their insurance coverage. The role requires a proactive and results-oriented mindset. You will be responsible for generating leads through various channels such as referrals, personal networks, social media, and field marketing activities. You will also be expected to follow up on inquiries, schedule meetings, deliver presentations, and close sales in line with company targets and performance expectations. Consistent effort, persistence, and a positive attitude are critical to succeeding in this environment. As an Insurance Sales Representative, you will also be responsible for maintaining long-term relationships with clients after the initial sale. This includes assisting with policy renewals, responding to inquiries, guiding clients through the claims process, and periodically reviewing their coverage to ensure it remains suitable as their circumstances change. Providing excellent after-sales service helps build loyalty, encourages referrals, and enhances the company’s reputation in the market. This role is well suited for individuals who enjoy interacting with people from diverse backgrounds and who are comfortable working in a performance-driven environment where income is closely tied to effort and results. It offers an opportunity to develop strong sales, negotiation, and customer service skills while building a sustainable career in the insurance and financial services industry. Successful candidates will demonstrate integrity, professionalism, and a genuine desire to help clients manage risks and plan for the future. They should be self-motivated, disciplined, and able to work both independently and as part of a team. With the right attitude and commitment, this position provides a clear pathway for personal growth, increased earnings, and career advancement into supervisory and managerial roles within the organization.…

Yaba, Lagos Full Time Entry Real Estate Sales

We are hiring a smart and goal driven sales executive to generate leads, follow up with clients, promote company products/services, and close sales. Candidates must have good communication and negotiation skills, be target-oriented, and able to work independently and as a team. Previous sales experience is an added advantage. Attractive salary and commission available. Applicant must be punctual, professional, and willing to work in a fast-paced environment with a strong passion for sales and customer services.…

Remote, Lagos Full Time Entry Customer Service Representative

We’re Hiring: Remote Sales Representative (Full-Time)Location: RemotePay: $10–$12 USD/hour + Uncapped Performance BonusesAre you a results-driven salesperson who knows how to close deals? We’re looking for a Remote Sales Representative who can turn qualified opportunities into completed purchases and take ownership of their sales performance.Key Responsibilities- Prospect and engage potential customers- Identify qualified buying opportunities- Understand customers needs and presents solutions cl…

Lagos Full Time Entry Customer Service Representative

A Graduate Trainee is an entry-level role designed to train recent graduates across different functions of a company. Think of it as a 6-24 month rotation program where you learn the business from the ground up and figure out where you fit be.                                                       Main Purpose* To build a pipeline of future managers and specialists by giving graduates hands-on exposure, mentorship, and structured training across departments like HR, Operations, Sales, Finance, or Tech.Key Responsibilities* - *Rotations*: Work in 2-4 departments for 3-6 months each. Example: 3 months in Recruitment, 3 months in Employee Relations, 3 months in Learning & Dev. - *Project work*: Handle small projects end-to-end under supervision. Could be data analysis, process mapping, or supporting a product launch. - *Learning & reporting*: Attend training sessions, complete assigned courses, and present learnings to your cohort/manager. - *Daily operations*: Support the team with admin, data entry, documentation, and basic analysis. It’s entry-level, so expect some grunt work. - *Feedback & evaluation*: Monthly reviews with your mentor to track progress and identify strengths/gaps.- *Skills*:     - Analytical thinking and problem solving     - Good communication - written and verbal     - MS Office, especially Excel and PowerPoint     - Adaptability and willingness to learn fast - *Soft traits*: Curiosity, ownership, professionalism. They’re hiring attitude more than experience. Career Path After Program* If you pass the final assessment, you’re absorbed as: - Graduate Officer → Officer → Senior Officer → Assistant Manager Common tracks: HR Graduate → HR Officer → HRBP. Sales Graduate → Sales Exec → Key Account Manager. …

Lagos Full Time Senior Accounting

Luli Fiber is a fast-growing Internet Service Provider committed to delivering reliable, high-speed internet and exceptional customer service to homes and businesses across Nigeria. We are seeking a qualified Accountant to manage financial records, payroll, statutory remittances, budgeting, and financial reporting. The ideal candidate must possess strong analytical skills, attention to detail, and a solid understanding of Nigerian accounting standards and tax regulations. Applicants must have a Bachelor's Degree or HND in Accounting or Finance, a minimum of 3 years' experience, and ICAN (ACA) certification is mandatory.…

Ijaiye Lagos Full Time Entry Customer Service Representative

 We are a professional collection service provider that deals with helping various loan agencies in retrieving back their bad-debts as fast and effectively as possible. We make calls to customers to pay their outstanding debts, Send messages to customers, Guide customers through the payment process, Persuade reluctant customers to make payment promptly, Meet weekly and monthly targets, Give proper and correct report of work.…

VI, Lekki & Lagos Full Time Intermediate Retail Sales

Retail Boutique ManagerWe are looking for a Retail Boutique Manager to join our team. This position involves the day-to-day management of a fashion and accessories boutique, supervising the team, and coordinating sales activities to ensure customer satisfaction and sales growth.Job Location: Victoria Island, Lekki, and LagosResponsibilities:Manage all daily operations of the boutique, ensuring high-quality customer service.Lead and motivate the sales team to achieve sales targets.Ensure optimal product presentation and inventory management.Develop sales strategies to increase foot traffic and revenue.Collaborate with management to develop action plans and marketing initiatives.Develop and achieve periodic targets and budgets Prepare, present, and defend budgets and achievement reports as well as other periodic performance reports…

Lekki, Lagos Full Time Entry Airlines & Aviation

Flowvim Management Consulting on behalf of our esteemed client, a dynamic and fast-growing Travel & Tours company is currently seeking a highly motivated and proactive Business Support Supervisor to join their team. This is a unique opportunity for a young, smart, and sales-driven individual to build a career in the travel industry. If you thrive in a fast-paced environment and have a passion for customer service and sales, we want to hear from you! Job Title: Business Support Supervisor (Travels)Location: Hybrid (Lekki Axis, Lagos)Reports To: Company Owner / ManagerResumption Date: September 1, 2026 About the RoleAs the first point of contact for all customer enquiries, you will be the face and voice of the company. Your primary focus will be converting enquiries into bookings, managing sales and invoicing, and actively promoting our travel products both online and offline to drive revenue and ensure customer satisfaction.…

Lagos Full Time Entry Customer Service Representative

At Mayristics Enterprise, our Customer Service Officers are committed to delivering exceptional customer experiences by providing timely, friendly, and professional support. They serve as the first point of contact, ensuring every customer receives accurate information and quality assistance. Core Skills: Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Good organizational and time-management skills. Basic computer proficiency. Ability to work under pressure while maintaining a positive attitude. Honesty, integrity, and a customer-first mindset. Our Commitment: At Mayristics Enterprise, we believe every customer deserves respect, prompt attention, and quality service. Our customer service team is dedicated to building trust, ensuring satisfaction, and creating lasting relationships through excellence in service delivery. …

Alausa, Lagos Full Time Entry Customer Service Representative

Main link between a company and its clients by answering questions, solving problems, and keeping recordsKey duties include managing client inquiries, resolving complaints, and updating account filesMain link between a company and its clients by answering questions, solving problems, and keeping recordsKey duties include managing client inquiries, resolving complaints, and updating account filesMain link between a company and its clients by answering questions, solving problems, and keeping recordsKey duties include managing client inquiries, resolving complaints, and updating account files…

Asokoro, FCT Full Time Entry Organizational Development

UASE TECH STUDIO LTD is looking for a vibrant, tech-savvy IT Female Marketer to join our team in Abuja.Key Responsibilities:- Client Acquisition & Sales: Drive studio sales, build client relationships, and promote services.- Marketing & Design: Develop marketing campaigns and design visual assets/flyers using software like Figma, CorelDraw, or Canva.- Social Media & Online Engagement: Manage social media handles and customer inquiries.- Studio Operations: Support daily cyber cafe operations, customer service, and computer tasks.- Coaching/Teaching: Assist in teaching students basic computer skills, Microsoft Office, or introductory design tools.Required Skills:- Marketing, sales, and strong communication skills.- Proficiency in Microsoft Office Suite.- Basic graphic design experience (Figma, CorelDraw, Canva, or Photoshop).- Social Media Management and basic IT knowledge.…

abuja, FCT Full Time Intermediate Real Estate Sales

The Property Marketing and Sales Executive is responsible for promoting, marketing, and selling residential, commercial, and investment properties. The role involves generating leads, building strong client relationships, conducting property presentations and site inspections, negotiating sales, and ensuring excellent customer service throughout the sales process. The executive also develops and implements marketing strategies to increase brand awareness and achieve sales targets for the company…

Victoria Island, Lagos Full Time Intermediate Customer Experience

We are seeking an experienced and customer-focused Customer Service Manager to lead our client service team in the properties and investment sector. The successful candidate will be responsible for delivering an exceptional customer experience, managing client relationships, improving service processes, and ensuring that all enquiries and issues are handled efficiently and professionally.This role is ideal for someone who is passionate about customer satisfaction, has strong leadership skills, and understands the importance of building trust with clients throughout their property and investment journey.…

Lagos Full Time Entry Customer Service Representative

Job Summary: The Customer Service Representative serves as the first point of contact for customers. They respond to inquiries, resolve issues, process orders, and maintain customer satisfaction through excellent communication and problem-solving skills. A Customer Service Representative (CSR) is responsible for serving as the primary point of contact between a company and its customers. The role involves providing accurate information about products and services, addressing customer inquiries, resolving complaints, and ensuring every customer has a positive experience. Customer Service Representatives play a vital role in building customer loyalty, maintaining the company’s reputation, and contributing to overall business success through excellent service delivery.…

Lagos Full Time Entry Advertising

Merchant Sales Growth Officer (MGO)Location: Lagos, NigeriaEmployment Type: Full-TimeCompensation: Performance-Based During Probation, Transitioning to Salary + Performance BonusesAbout Oya Commerce by ItcloserOya Commerce is a business technology platform designed to help merchants, retailers, wholesalers, distributors, and SMEs operate more efficiently. Through digital tools for sales tracking, inventory management, customer management, accountability, and business analytics, we empower businesses to make better decisions and grow sustainably.We are building the future of business operations for African enterprises and are seeking ambitious individuals who are passionate about helping businesses succeed.Role OverviewWe are looking for energetic, confident, and goal-oriented Merchant Growth Officers to drive merchant acquisition, onboarding, activation, and retention across our target markets.As a Merchant Growth Officer, you will work directly with business owners, helping them adopt digital tools that improve record-keeping, operational visibility, and business performance. This role offers valuable exposure to technology, business development, and merchant operations, with clear opportunities for career growth.Key Responsibilities• Identify and engage potential merchants and business owners.• Present Oya Commerce solutions and demonstrate their value.• Assist merchants with registration and business profile setup.• Support onboarding and activation processes.• Help businesses digitize sales, inventory, customer, and debt records.• Guide merchants on how to maximize the benefits of the platform.• Build and maintain strong merchant relationships.• Conduct regular follow-ups to encourage active platform usage.• Meet assigned onboarding, activation, and retention targets.• Represent Oya Commerce professionally within assigned territories.Requirements• OND, NCE, HND, or Bachelor's Degree.• Strong communication and relationship-building skills.• Comfortable engaging with business owners and customers.• Ability to use smartphones and mobile applications effectively.• Self-motivated, disciplined, and target-driven.• Ability to work independently in a field-based environment.• Previous experience in sales, customer service, marketing, business development, fintech, banking, telecommunications, or retail operations is an advantage but not mandatory.Ideal CandidateYou may be a great fit if you:• Enjoy interacting with people and building relationships.• Are confident speaking with business owners.• Have a passion for helping businesses grow.• Want to build a career in business development, operations, or technology.• Thrive in a performance-driven environment.• Are ambitious, coachable, and eager to learn.What We Offer• Comprehensive training and onboarding.• Career growth and advancement opportunities.• Performance-based incentives and bonuses.• Exposure to thousands of growing businesses.• Hands-on experience in technology and business operations.• A pathway into leadership and management roles.…

Lagos Full Time Entry Customer Service Representative

In the midst of the global technological renaissance, COLdigify stands at the absolute forefront of digital transformation in Africa. As a pioneering technology company, COLdigify is dedicated to bridging the continent's tech gap and accelerating economic growth through two powerful, interconnected pillars: world-class technical education and state-of-the-art enterprise AI development.By empowering Africa's vibrant workforce and equipping local businesses with the tools of tomorrow, COLdigify is actively redefining what is possible across the continent's digital landscape.Empowering a Continent: Training in Generative & Agentic AIAfrica possesses the youngest, fastest-growing population in the world, representing a massive reservoir of untapped talent. COLdigify acts as the catalyst for this potential by designing comprehensive, elite training programs focused on Generative AI and Agentic AI.Generative AI Training: We move past basic prompt engineering to teach the foundational architecture, fine-tuning, and creative applications of Large Language Models (LLMs). This equips developers and creatives to build localized, impactful content and systems.Agentic AI Mastery: Beyond simple text generation, the future belongs to autonomous systems. COLdigify trains African developers to design, deploy, and manage goal-oriented AI agents capable of reasoning, planning, and executing complex workflows independently.Through hands-on workshops, real-world case studies, and mentorship from industry specialists, COLdigify is building a highly skilled ecosystem of African AI engineers capable of competing on the global stage.Transforming Enterprises: Bespoke AI Agents for BusinessWhile we build the talent of tomorrow, we solve the business challenges of today. COLdigify works hand-in-hand with forward-thinking enterprises to design and deploy specialized AI Agents tailored to unique operational needs. Our enterprise solutions are anchored on three fundamental pillars of business optimization: Strategic ObjectiveHow COLdigify AI Agents DeliverCut CostsBy migrating resource-heavy operations to autonomous AI agents, businesses can significantly lower operational overhead while scaling their output seamlessly.Streamline TasksOur agents eliminate the bottleneck of repetitive, mundane tasks—such as data preprocessing, routine customer queries, and complex scheduling—allowing human teams to focus on strategy.Boost RevenueThrough predictive data analytics, automated lead generation, and highly hyper-personalized customer engagement, our AI systems unlock entirely new streams of profit.…

Lagos Full Time Entry Customer Service Representative

About the Role: As a Graduate Intern Study Advisor, you will provide guidance on study abroad opportunities and drive student recruitment through effective marketing strategies. This role also requires meeting set student enrolment targets within specified timelines. The ideal candidate will be experienced in marketing, generating and converting leads, knowledgeable about the international admissions process, have excellent communication skills, and have a proven ability to promote education services.…

Calabar, Cross River Full Time Intermediate Sales Management

Job Title: Branch ManagerLocation: NigeriaCompany: HausstromJob SummaryHausstrom is looking for an experienced and result-oriented Branch Manager to lead one of our key branches in Nigeria. The ideal candidate should have a proven track record of managing large branch operations, driving sales growth, and ensuring operational excellence. Candidates with prior work experience in Nigeria will be given preference.Key ResponsibilitiesLead and manage the overall branch operations, ensuring achievement of business objectives.Drive sales growth by developing and executing effective sales strategies.Manage branch profitability, budgets, and operational performance.Lead, motivate, and develop the branch team to achieve sales and operational targets.Ensure excellent customer service and maintain strong customer relationships.Monitor inventory, stock movement, and branch compliance with company policies.Coordinate with various departments to ensure smooth business operations.Identify new business opportunities and expand the customer base.Prepare and present periodic sales and operational performance reports to management.Ensure adherence to company policies, statutory requirements, and operational standards.Desired Candidate ProfileBachelor's degree in Business Administration, Marketing, Management, or a related discipline (MBA preferred).8–15 years of experience in branch management, sales, and operations.Prior experience managing a large branch or multi-functional business unit is essential.Nigeria work experience will be preferred.Strong leadership, people management, and decision-making skills.Excellent sales, business development, and negotiation capabilities.Sound understanding of branch operations, inventory management, and financial controls.Ability to work in a fast-paced and target-driven environment.Strong communication and interpersonal skills.Preferred Candidate:Male candidate preferred.Experience in the electrical, consumer electronics, home appliances, building materials, or similar distribution industry will be an added advantage.What We OfferCompetitive salary and benefits.Opportunity to lead a high-performing branch.Career growth within a rapidly expanding organization.International exposure and a dynamic work environment.If you have a passion for leadership, sales, and operational excellence, we would love to hear from you.…

Lagos Full Time Entry Customer Service Representative

Accessing databases to retrieve account information for customersLetting customers know about additional products or services that might benefit themEscalating queries and concerns when necessaryUpdating customer records following each contactStaying up to date on the latest products and services an organization providesShadowing & Mentorship: Work closely with experienced staff to observe workflows, best practices, and industry standards.Project Support: Assist team members with projects, research, data analysis, and documentation.Operational Assistance: Support day-to-day administrative or technical tasks to ensure smooth, productive workflows.…

Dopemu, Lagos Full Time Intermediate Retail Sales

Hipanda Motors Job Title: Car SalesPerson Location: Lagos, Nigeria Employment Type: Full-Time Company Overview Hipanda Motors is a fast-growing automobile dealership committed to delivering quality vehicles, excellent customer service, and affordable pricing to customers across Nigeria. We specialize in the sales of foreign used, Nigerian used, and brand-new vehicles while ensuring professionalism, integrity, and customer satisfaction in every transaction. At Hipanda Motors, we believe in helping customers drive their dream cars with confidence and peace of mind. Job Summary Hipanda Motors is seeking a smart, energetic, and result-driven Sales Person to join our sales team. The ideal candidate will be responsible for identifying potential customers, promoting and selling vehicles, maintaining strong customer relationships, and achieving monthly sales targets. The Sales Person will serve as the face of the company and play a major role in driving revenue growth and customer satisfaction. The successful candidate must possess strong communication and negotiation skills, a passion for automobiles, and the ability to understand customer needs and recommend suitable vehicle options. This role requires professionalism, self-motivation, and the ability to thrive in a fast-paced sales environment.…

Ogba, Lagos Full Time Intermediate Accounting

Remote Accounts & Inventory OfficerAbout Getam ShopGetam Shop is a fast-growing e-commerce company dedicated to providing customers with innovative, high-quality products that solve everyday problems. We carefully source products across a wide range of categories, including health, fitness, home improvement, lifestyle, security, and other practical solutions that make life easier for our customers.Our mission is to deliver exceptional value through quality products and outstanding customer service while building one of Nigeria's most trusted e-commerce brands.  We believe that great businesses are built by great people. That's why we are committed to creating a collaborative, innovative, and growth-oriented work environment where every team member has the opportunity to make an impact.As we continue to expand, we are looking for a reliable, organized, and detail-oriented Accounts & Inventory Officer to join our remote team. If you enjoy working with numbers, maintaining accurate records, solving problems, and supporting efficient business operations, we'd love to hear from you.About the RoleThe Accounts & Inventory Officer will play a vital role in ensuring the accuracy of both our financial and inventory records. You will be responsible for monitoring inventory movement, reconciling sales and payments, maintaining financial records, tracking stock levels, and preparing reports that support informed business decisions.This position requires someone with excellent organizational skills, a high level of accuracy, and the ability to manage multiple responsibilities in a fast-paced environment. You will work closely with the Operations Manager, Procurement Officer, Customer Success Team, and other departments to ensure smooth day-to-day operations.…

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